Privacy Policy

We gather essential information like your name, phone number, email, shipping address, and payment details during order placement. This enables order fulfillment, delivery tracking, and customer support for our fresh food items. We do not collect sensitive data unless required for specific services, such as dietary preferences.

Personal data supports order processing, payment verification, shipping logistics, and quality feedback on perishable goods. Marketing communications (e.g., promotions) require explicit opt-in consent via non-pre-ticked forms. All processing aligns with legitimate business needs under DPDP, including fraud prevention and FSSAI compliance reporting .

Data is shared only with trusted logistics partners, payment gateways, and FSSAI authorities as legally required. We use secure HTTPS servers, encryption for data in transit/rest, and role-based access controls to protect against breaches. No data is sold to third parties .

We retain your personal data only as long as necessary to fulfill orders, comply with tax/FSSAI laws (typically 7 years), and resolve disputes. Data is deleted upon withdrawal of consent, order completion, or purpose fulfillment—whichever is latest. You have the right to request erasure by contacting our Grievance Officer.

Our FSSAI Central License No. 13626011000173 is prominently displayed on this website footer, all invoices, and receipts, per FSSAI e-commerce mandates for food businesses.

You can access, correct, or update your data anytime via your account dashboard. Withdraw consent for processing (e.g., marketing) or request erasure by emailing grievance@amruthhealthyfoods.com. We honor these rights promptly, subject to legal holds.

Grievance Officer: Kappa Sai Suraj Reddy, reachable at grievance@amruthhealthyfoods.com or +91-9949056111. Grievances are acknowledged within 24-48 hours and resolved within 15 days, per IT Act and DPDP norms. Escalate to the Data Protection Board if needed.

Due to the perishable nature of our healthy foods, we maintain a no-return policy post-delivery, except for quality defects verifiable within 24 hours. This protects freshness and complies with FSSAI guidelines.

Our site uses minimal cookies for functionality and analytics, with opt-out options. The policy is fully mobile-readable for Instagram-driven traffic. Review/update preferences anytime .